Overview
In marketplace facilitator states, Shopify collects sales tax from buyers and remits it directly to state tax authorities on behalf of the merchant. This collected tax is deducted from your Shopify Payout before it reaches your bank. When weintegrate creates the corresponding Deposit document in your QuickBooks Online (QBO), the Marketplace Sales Tax Account setting tells it which QBO account to post that deduction to. This field is optional — if left unset, weintegrate falls back to the Processing Fees Account — but configuring a dedicated account gives you accurate, separate visibility into marketplace tax flows within your books.
This setting is available on Professional and higher weintegrate subscriptions. On lower plans the field is visible but disabled, and weintegrate falls back to the Processing Fees Account.
Why This Setting Matters
- Correct account classification. Marketplace sales tax is a pass-through amount — Shopify collected it from your buyer and is remitting it to the state, not charging you an expense. Posting it to a dedicated Other Current Liability account (rather than an expense account) correctly reflects that this money was never yours to keep.
- Clean audit trail. A dedicated account makes it immediately clear in QBO how much marketplace-facilitated tax moved through your books in any period — useful for accounting reviews and tax filings.
- Reconciliation accuracy. When the marketplace tax deduction appears on its own line in the deposit record, the difference between your gross sales and your net bank deposit is fully explained, making reconciliation faster.
- Optional class tracking. If you use QuickBooks Online Classes, you can assign a class to the marketplace tax line for multi-location or departmental reporting.
Background: What Is Marketplace Sales Tax?
In states with marketplace facilitator laws, online platforms like Shopify are legally required to collect and remit sales tax on behalf of the sellers using their platform. When this applies to one of your orders, Shopify collects the tax from the buyer at checkout and deducts it from your payout — it will remit that amount to the state directly.
In Shopify, this amount appears in payout details as Marketplace Sales Tax (sometimes referred to internally as a tax adjustment). Because Shopify has already collected and will remit this tax, it represents a liability that passed through your account — not a merchant expense. The correct QuickBooks Online account type for this is Other Current Liability, not an expense account.
If this account is not configured, weintegrate uses your Processing Fees Account as a fallback (for those on subscription plans lower than Professional). For most merchants the Processing Fees Account is an Expense account, which is the wrong classification for a pass-through tax amount. Configuring a dedicated Other Current Liability account is the recommended approach.
Prerequisites
Before configuring this setting, make sure you have the following in place:
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Professional subscription plan or higher. The Marketplace Sales Tax Account field is available on Professional and Enterprise plans. On lower plans the field and its class assignment controls are visible but disabled.
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A QBO Other Current Liability account for marketplace tax. Create an account in QuickBooks Online of type Other Current Liability to represent collected marketplace sales tax. Common names include Marketplace Sales Tax Payable or Sales Tax Payable — Marketplace Facilitator. If no suitable account exists, create one in QBO before returning to this page.
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QBO Classes configured (optional). If you want to assign a QBO Class to the marketplace tax line, make sure at least one Class exists in your QuickBooks Online company. The Assign Class to Marketplace Sales Tax checkbox is automatically disabled when no Classes are found.
How to Configure the Marketplace Sales Tax Account
Step 1 — Open your Shopify connection settings
- Log in to your weintegrate account.
- Go to Connections in the left navigation and click the name of your Shopify store.
- Select the Sales & Deposits tab (or advance to Step 7 — Sales Settings if you are in the setup wizard).
Step 2 — Locate the Deposits section
Scroll down past the Sales, Payment Method, and Conditional Sync Rules settings until you reach the Deposits section.
Step 3 — Select the Marketplace Sales Tax Account
- Find the Marketplace Sales Tax Account dropdown.
- Click the dropdown and start typing to filter your QBO Other Current Liability accounts.
- Select the account you want weintegrate to use when posting the marketplace tax deduction on each deposit record.
Note: This field is optional. If you leave it unset, weintegrate posts marketplace sales tax to your Processing Fees Account as a fallback. This is functionally safe but misclassifies the amount as an expense rather than a liability.
Class
Step 4 — Assign a Class to Marketplace Sales Tax (optional) {class}
If you use QBO Classes and want to tag the marketplace tax line with a specific class:
- Check Assign Class to Marketplace Sales Tax. A Set Class as dropdown appears beneath it.
- Select the class you want applied to the marketplace tax line item on every deposit record.
If the Assign Class to Marketplace Sales Tax checkbox is grayed out, either your plan does not include this feature or your QuickBooks Online company has no Classes configured. See the Prerequisites section above.
Step 5 — Save your settings
- Review your selections
- Click Save or Next (depending on whether you’re in the setup wizard or editing an existing connection)
- Your marketplace sales tax mapping will be applied to all future transactions
What Happens After Configuration
Once saved, weintegrate applies the account mapping to every payout deposit synced from Shopify:
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Each deposit record created in QBO that includes a marketplace sales tax deduction will have a corresponding line item posted to the Other Current Liability account you selected. The amount matches exactly what Shopify deducted from the payout for marketplace-facilitated tax.
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If no marketplace sales tax was deducted from a payout (for example, the order destinations were outside marketplace facilitator states), no line item for this account is added to that deposit record.
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If class assignment is enabled, the marketplace tax line item on every deposit record is tagged with the class you selected.
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Payouts synced before you changed the setting are not retroactively updated. The new account applies only to deposit records created after you save.
Troubleshooting
The Marketplace Sales Tax Account dropdown is grayed out.
Your account is on a plan that does not include this feature. Upgrade to Professional or higher to enable it.
The Marketplace Sales Tax Account dropdown is empty.
weintegrate populates this dropdown from the Other Current Liability accounts in your connected QuickBooks Online company. If the list is empty, no accounts of that type exist in QBO yet. Create an Other Current Liability account in QBO first, then return to this page.
The Assign Class to Marketplace Sales Tax checkbox is grayed out.
Either your plan does not include this feature, or no Classes are configured in your QuickBooks Online company. To add Classes, go to Account and Settings → Advanced → Categories → Track classes in QBO, then return to this page.
I don’t see a marketplace tax line on my QBO deposit record.
Not all payouts include a marketplace sales tax deduction. This only appears when Shopify collected and remitted tax on your behalf for orders shipped to marketplace facilitator states. Check the payout detail in Shopify Admin to confirm whether a tax deduction was included.
The marketplace tax is posting to my Processing Fees Account instead of the account I configured.
Verify that your selection was saved — open the connection settings and confirm the Marketplace Sales Tax Account dropdown shows the account you intended. If the dropdown shows the placeholder, the setting was not saved successfully; re-select and save again.
I want to undo this setting and go back to the fallback behavior.
Reset the Marketplace Sales Tax Account dropdown back to the placeholder (deselect the current value) and save. weintegrate will resume posting marketplace tax deductions to the Processing Fees Account as a fallback.
Related Topics
- Set the default QuickBooks Online expense account for Shopify payout processing fees
- Map Shopify Discount to Discount Line Items in QuickBooks Online Sales Receipts and Refund Receipts
- How to set the default bank account for your QuickBooks Online deposit
- Track Colorado and Minnesota Retail Delivery Fees as Line Items in QuickBooks Online